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Shands Jacksonville
655 W. Eighth St.
Jacksonville, FL 32209
[maps and driving directions]
Main Phone: (904) 244-0411
TDD: (904) 244-4536
Patient Relations
For questions, comments and concerns regarding access and care at our hospital, please contact our Patient Relations office at (904) 244-4427. The office is open Monday through Friday, 8:30 a.m. to 5 p.m. More info...
Contact a Physician
If you are attempting to contact a specific healthcare provider, check our Find a Physician page.
Medical Records Request
Shands Jacksonville patients may request their medical records by printing and completing the Authorization to Release Information form. You may mail the document to:
Shands Jacksonville
Medical Records
655 West 8th Street
Jacksonville, Florida 32209
If you have any questions about your medical record, how to obtain it, or your rights, please visit the Shands HealthCare Requesting Medical Records page.
All Other Areas
Please check our list of Important Numbers.
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